Remote Associate Project Manager — Data & Client Ops

1100 Epiq eDiscovery Solutions, Inc.; Overland Park (KS); Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Remote work option

Job summary

1100 Epiq eDiscovery Solutions, Inc. is seeking an Associate Project Manager to support the PM Team in data processing, QC, and client reporting. You will coordinate with the PA Team to prepare data, troubleshoot issues, and ensure timely project delivery.

The role requires strong organization, Relativity knowledge, and excellent communication. A flexible schedule including extended hours may be needed to meet client deadlines, with potential for an annual bonus.

Qualifications

• High technical aptitude with database programs and review platforms.
• Working knowledge of Relativity including Fields, Choices, Views, Layouts, RDC – Import/Export, Searching, STRs, and Imaging/OCR Sets.
• Highly organized and able to monitor and effectively record progress of multiple processes.
• Availability to work extended hours as needed when client project loads increase.
• Possess excellent customer service, interpersonal and communication skills.
• Ability to manage multiple tasks with excellent follow through, professional communication, and attention to detail.
• Proven ability to work well in a team-based environment.

Responsibilities

• Work with PA Team on client requests from multiple parties and elevate to PM Team as necessary.
• Obtain, examine, and prepare client data for processing.
• Interpret client needs and PM Team instructions to pass them accurately to the Operations Team.
• Assist in troubleshooting and resolving client issues with delivered or hosted data.
• Monitor and report progress of client projects across multiple departments and inform clients of status updates and delays.
• Perform higher-level PA tasks, such as running complex productions, STRs, and custom requests, with minimal supervision.
• Handle custom non-standard requests that are not standardized, but not complex enough for PM involvement.
• Provide coverage for PA and PM teams as needed and assist with on-call rotations.
• Perform PM-level Quality Control of work requests and deliverables, and assist with custom reporting.
• Assist PM Team in drives management and client archival requests.
• Conduct training of the PA Team for new hires or transfers.

Skills

Relativity knowledge

Data tracking & reporting

Team collaboration

Attention to detail

Tools

Relativity (Fields, Choices, Views, Layouts, RDC)

Job description

1100 Epiq eDiscovery Solutions, Inc. is seeking an Associate Project Manager to support the PM Team in data processing, QC, and client reporting. You will coordinate with the PA Team to prepare data, troubleshoot issues, and ensure timely project delivery.

The role requires strong organization, Relativity knowledge, and excellent communication. A flexible schedule including extended hours may be needed to meet client deadlines, with potential for an annual bonus.