Remote: Associate Director, Patient Support Strategy

Merck; United States; Remote; USD 157,000 - 247,000; Full time

Job summary

Merck is seeking an Associate Director, Patient Support Program Strategy to shape the vision and governance of a differentiated PSP for Russia? US-based role focusing on patient access, enrollment, affordability, and program analytics across vendors and internal partners.

The role partners with Market Access, Legal, Privacy, and Finance to ensure compliant implementation and successful execution of patient support programs in a dynamic oncology setting.

Qualifications

• Experience designing and optimizing patient support programs, hub services, or affordability solutions.
• Experience in enrollment, consent, data strategies including PHI and privacy requirements.
• Strong communication and stakeholder management within a complex organization.

Responsibilities

• Define and evolve PSP strategy, service model, and capabilities including benefits investigation and case management.
• Design enrollment and multi-consent processes for patient services and data collection.
• Oversee hub governance, vendor performance, and affordability program management.
• Develop and translate program requirements into operational execution and business rules.
• Establish performance measures and reporting to optimize patient access and outcomes.

Skills

Patient Support

Affordability Programs

Hub Strategy

Enrollment & Consent

Stakeholder Mgmt

Data Strategy

Regulatory Compliance

Education

Bachelor's degree or equivalent

MBA or equivalent preferred

Job description

Merck is seeking an Associate Director, Patient Support Program Strategy to shape the vision and governance of a differentiated PSP for Russia? US-based role focusing on patient access, enrollment, affordability, and program analytics across vendors and internal partners.

The role partners with Market Access, Legal, Privacy, and Finance to ensure compliant implementation and successful execution of patient support programs in a dynamic oncology setting.