Remote Associate, Data Inquiries & Investigations

name; Atlanta (GA); On-site; USD 87,000 - 114,000; Full time

Job summary

Oscar Health is seeking an Associate, Inquiries and Investigations to join our Provider Data Operations team. The role centers on solving data process challenges and leading implementations that improve directory accuracy and filing submissions.

The position reports to the Senior Manager, Provider Data Operations and supports production releases with risk mitigation and thorough documentation. This is a remote role open to candidates in Atlanta, GA with potential future hybrid arrangements,

Qualifications

• Bachelor's degree or 3+ years commensurate experience.
• 3+ years of professional experience in payer or provider healthcare contracting, provider network management, healthcare operations, or a related field
• 2+ years of experience using data software such as Excel, SQL or other data analytics tools
• 2+ years of experience with end to end project management
• 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
• 2+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership

Responsibilities

• Leads the end-to-end management of cross-functional implementations and projects—including project plan creation, stakeholder engagement, edge case mitigation, and on-time completion—to enhance processes and execute data corrections that directly impact directory accuracy and filing submissions.
• Evaluates departmental performance by creating, gathering, analyzing, and interpreting data to inform technology-enabled solutions, establish departmental key metrics, and implement mitigation strategies that ensure quality and financial discipline
• Collaboratively works with leadership, peers, and internal/external stakeholders to investigate risks and escalations, formulate proactive strategies, and partner across teams on continuous improvement action plans through final release to production
• Mentors team members and promotes colleagues' professional growth, fostering team collaboration and driving mindset shifts necessary to optimize operational efficiency and achieve departmental targets
• Compliance with all applicable laws and regulations
• Other duties as assigned

Skills

Data analytics

Project management

Workflow design

Executive communication

Healthcare knowledge

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Oscar Health is seeking an Associate, Inquiries and Investigations to join our Provider Data Operations team. The role centers on solving data process challenges and leading implementations that improve directory accuracy and filing submissions.

The position reports to the Senior Manager, Provider Data Operations and supports production releases with risk mitigation and thorough documentation. This is a remote role open to candidates in Atlanta, GA with potential future hybrid arrangements,