Data Investigations & Process Improvement Associate

name; New York (NY); Hybrid; USD 97,000 - 127,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

11 paid holidays

Paid sick time

401(k) plan participation

Life and disability insurance

Wellness time and reimbursements

Hybrid work schedule (3 in office days

Job summary

Oscar Health in New York City is hiring an Associate, Inquiries and Investigations to support the Provider Data Operations team. You will lead data-driven resolutions, manage cross-functional initiatives, and ensure quality and financial discipline in data processes.

Reporting to the Senior Manager, Provider Data Operations, you will work a hybrid schedule in NYC with in-office Thursday meetings and flexible other days. Base pay ranges from $96,876 to $127,149 per year, plus benefits and bonuses.

Qualifications

• Bachelor's degree or 3+ years commensurate experience.
• 3+ years of professional experience in payer or provider healthcare contracting, provider network management, healthcare operations, or a related field.
• 2+ years of experience using data software such as Excel, SQL or other data analytics tools.
• 2+ years of experience with end to end project management.
• 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures.
• 2+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership.

Responsibilities

• Leads end-to-end management of cross-functional implementations and projects, including project plan creation and stakeholder engagement.
• Evaluates departmental performance by analyzing data to inform technology-enabled solutions and KPIs.
• Investigates risks and escalations with leadership and partners across teams to drive improvements.
• Mentors team members and promotes professional growth and collaboration.
• Ensures compliance with all applicable laws and regulations.
• Other duties as assigned.

Skills

Data analysis

Project management

Stakeholder communication

Mentoring

Process improvement

Lean Six Sigma Green Belt

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Oscar Health in New York City is hiring an Associate, Inquiries and Investigations to support the Provider Data Operations team. You will lead data-driven resolutions, manage cross-functional initiatives, and ensure quality and financial discipline in data processes.

Reporting to the Senior Manager, Provider Data Operations, you will work a hybrid schedule in NYC with in-office Thursday meetings and flexible other days. Base pay ranges from $96,876 to $127,149 per year, plus benefits and bonuses.