Provider Success Associate — Remote, Data-Driven Ops

Oscar Health Insurance; Atlanta, Northern (GA, KY); Hybrid; USD 87,000 - 114,000; Full time

Benefits offered by this job

Unlimited vacation

Performance bonus

Benefits

Job summary

Oscar Health Insurance seeks an Associate to join its Provider Success team. The Associate drives end-to-end solutioning of provider escalations and coordinates cross-functionally to resolve issues, reporting to the Manager, Provider Success.

This remote role is open to candidates in the Atlanta, Georgia area, with possible future hybrid options in the metro area. The role emphasizes data-driven decision making, stakeholder collaboration, and process improvement to enhance provider operations.

Qualifications

• 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare
• 3+ years experience cooperatively developing project plans with internal and external stakeholders
• 3+ years experience designing and improving workflows, including development of operating and technical procedures and tooling
• Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences.
• Knowledge management, training, or content development in operational settings
• 2+ years experience using SQL to manipulate and analyze large data sets to solve business problems
• Process Improvement or Lean Six Sigma certification
• Structured, systematic, and critical thinking
• Strong verbal and written communications

Responsibilities

• Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development
• Utilizes data to drive business decisions to impact cross-functional strategy
• Develops trusting relationships with relevant internal/external stakeholders through effective communication, collaboration and positive outcomes.
• Supports Oscar team members through knowledge sharing, process documentation, and tooling development
• Other duties as assigned
• Compliance with all applicable laws and regulations

Skills

SQL

Data analysis

Healthcare operations

Stakeholder management

Project planning

Lean Six Sigma

Root cause analysis

Communication

Data-driven decisions

Knowledge management

Training content

Job description

Oscar Health Insurance seeks an Associate to join its Provider Success team. The Associate drives end-to-end solutioning of provider escalations and coordinates cross-functionally to resolve issues, reporting to the Manager, Provider Success.

This remote role is open to candidates in the Atlanta, Georgia area, with possible future hybrid options in the metro area. The role emphasizes data-driven decision making, stakeholder collaboration, and process improvement to enhance provider operations.