Remote Associate Account Manager – Life Sciences SaaS

Dotmatics Ltd.; United States; Hybride; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Remote-friendly

Hybrid role

Growth opportunities

Résumé du poste

Dotmatics Ltd. is seeking an Associate Account Manager to own the health, retention, and growth of an assigned book of Luma customer accounts.

This hybrid role blends renewal ownership with proactive account management, managing renewals, expansions, and stakeholder engagement across research teams. You will collaborate with Strategic Account Executives, Customer Success, and other sales teams to ensure renewals, adoption, and growth, while building deep product knowledge across the Luma

Qualifications

• 4+ years of experience in inside sales, renewal management, account management, or sales development.
• Preference for SaaS, life sciences or technical software backgrounds.
• Degree in Life Sciences, Chemistry, Biology, Biochemistry or related field.
• Experience selling to research organizations, pharmaceutical companies, biotechs, or academic institutions.
• Understanding of SaaS business models, subscription renewals, and expansion-led growth.

Responsabilités

• Own the full renewal cycle for named accounts and manage renewal notices through contract execution.
• Identify and pursue expansion opportunities within existing accounts (new departments, more seats, adjacent products).
• Collaborate with Strategic Account Executives, Customer Success, and WW Renewals to ensure renewals, adoption, and growth.
• Forecast renewal risk and revenue with accuracy; maintain a rolling view of at-risk, on-track, and expansion-ready accounts.
• Build relationships with researchers, lab managers, and departmental decision-makers to address workflows and scientific objectives.

Connaissances

Inside sales

Renewal management

Account management

SaaS

Life sciences experience

Negotiation

Presentation skills

Formation

Bachelor's degree in Life Sciences

Outils

Salesforce

Sales engagement tools

Description du poste

Dotmatics Ltd. is seeking an Associate Account Manager to own the health, retention, and growth of an assigned book of Luma customer accounts.

This hybrid role blends renewal ownership with proactive account management, managing renewals, expansions, and stakeholder engagement across research teams. You will collaborate with Strategic Account Executives, Customer Success, and other sales teams to ensure renewals, adoption, and growth, while building deep product knowledge across the Luma