Remote Renewal & Growth Account Manager

Dotmatics Ltd.; Chicago (IL); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Dotmatics seeks an Associate Account Manager to own the health, retention, and growth of assigned Luma customer accounts. This hybrid role blends renewal ownership with proactive account management, coordinating with Strategic Account Executives, Customer Success, and the broader sales organization to ensure renewals, adoption, and growth.

The role requires travel 30%+ for customer meetings and QBRs. You’ll pursue expansion within existing accounts, build business cases, and lead renewal and

Qualifications

• 4+ years in inside sales, renewal management, account management or sales development.
• SaaS, life sciences or technical software background preferred.
• Related scientific field degree welcomed.

Responsibilities

• Own health, retention and growth of named Luma accounts.
• Manage full renewal cycle and expansion opportunities.
• Collaborate with Strategic Account Executives, Customer Success and sales teams.

Skills

Inside sales

Renewal management

Account management

Sales development

Education

Life Sciences degree

Chemistry degree

Biology degree

Tools

Salesforce

Sales engagement tools

Job description

Dotmatics seeks an Associate Account Manager to own the health, retention, and growth of assigned Luma customer accounts. This hybrid role blends renewal ownership with proactive account management, coordinating with Strategic Account Executives, Customer Success, and the broader sales organization to ensure renewals, adoption, and growth.

The role requires travel 30%+ for customer meetings and QBRs. You’ll pursue expansion within existing accounts, build business cases, and lead renewal and