Scientific Accounts Growth Specialist

Openkrill; United States; Hybrid; USD 70,000 - 110,000; Full time

Job summary

Dotmatics is seeking an Associate Account Manager to own health, retention, and growth for an assigned Luma book. This hybrid role blends renewal ownership with proactive account management, coordinating with Strategic Account Executives, Customer Success, and the sales organization to ensure renewals, adoption, and growth across customer accounts.

You will collaborate to identify expansion opportunities, manage renewal cycles, and speak credibly with bench researchers and department

Qualifications

• Minimum 4 years in inside sales, renewal management, or account management roles in SaaS or technical software.
• Experience selling to research organizations, pharma, biotechs, or academia is a plus.
• Strong discovery, negotiation, and consultative selling skills.

Responsibilities

• Own end-to-end renewal processes for named accounts, from 120-day renewal notice to contract execution.
• Identify and pursue expansion opportunities within existing accounts (typically < $50K ARR).
• Build business cases and proposals for renewal and expansion motions.

Skills

Inside sales

Renewal management

Account management

Sales development

CRM (Salesforce)

SaaS

Life Sciences

Education

Bachelor's in Life Sciences

Degree in Chemistry/Biology/Biochemistry

Tools

Salesforce

Job description

Dotmatics is seeking an Associate Account Manager to own health, retention, and growth for an assigned Luma book. This hybrid role blends renewal ownership with proactive account management, coordinating with Strategic Account Executives, Customer Success, and the sales organization to ensure renewals, adoption, and growth across customer accounts.

You will collaborate to identify expansion opportunities, manage renewal cycles, and speak credibly with bench researchers and department