Account Manager - Renewal & Growth (Remote)

Tech Sales Jobs; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

Dotmatics seeks an Associate Account Manager for Luma with remote work in the USA. You will own renewals, drive retention and growth, and partner with Success and Executives to maximize customer value across scientific research teams.

You will speak credibly about ELN/LIMS and data visualization, building long-term relationships with lab managers and decision-makers while managing a light to moderate travel schedule.

Qualifications

• 4+ years in inside sales, renewal management, or account management, preferably SaaS or tech software.
• Experience speaking credibly with bench researchers and department decision-makers.
• Ability to manage full renewal cycle and expand opportunities within named accounts.

Responsibilities

• Own end-to-end renewal process for named accounts and forecast renewal risk and revenue.
• Identify and pursue expansion opportunities within existing accounts, including new departments and seats.
• Collaborate with Customer Success to ensure onboarding and ongoing value realization.
• Partner with Strategic Account Executives and Presales to support account strategies and product demonstrations.
• Maintain CRM records and provide updates on renewal status and account health.

Skills

Quota attainment

Complex sales cycles

CRM Salesforce

Negotiation

Presentation skills

Communication

Team collaboration

Renewal management

Education

Material or Life Sciences degree

Chemistry/Biology background

Tools

Salesforce

Sales engagement tools

Job description

Dotmatics seeks an Associate Account Manager for Luma with remote work in the USA. You will own renewals, drive retention and growth, and partner with Success and Executives to maximize customer value across scientific research teams.

You will speak credibly about ELN/LIMS and data visualization, building long-term relationships with lab managers and decision-makers while managing a light to moderate travel schedule.