Remote Associate Account Director: Lead VIP Accounts

Remote; San Francisco (CA); Remote; USD 90,000 - 130,000; Full time

Job summary

Wishpond Technologies is seeking an Associate Account Director for a 100% remote role. You will manage a VIP portfolio of ~12 clients, coach 2–3 Account Managers, and act as the QA gate for deliverables, using AI tools to enhance speed and quality.

You will guide campaign strategy, ensure client satisfaction, and shape growth toward an Account Director position within a fast-growing SaaS company serving SMBs in North America.

Qualifications

• 3+ years in digital marketing with hands-on experience across paid media, SEO, email, and conversion-focused landing pages.
• Hands-on experience designing and executing full-funnel marketing strategies that drive ROI for SMBs.
• Proven track record of strong client retention and growth with long-term relationships.
• Strong coaching instinct and desire to develop people, mentoring Account Managers.
• Collaborative communicator, capable of leading senior client conversations and providing internal direction.
• Comfort with an AI tool stack and AI-assisted marketing workflows, plus quick learning of new tech.
• Experience as QA gate for team deliverables and cross-functional ownership of outcomes.
• English fluent; US/Canada client base; SMB-focused SaaS agency experience preferred.

Responsibilities

• Own a VIP portfolio of ~12 high-value client accounts; set strategy, kickoff, review deliverables, and own relationships end-to-end.
• Coach and develop 2–3 Account Managers; review work before clients, provide real-time feedback.
• Serve as QA gate for AM output, assets, copy, campaigns, and reporting; sign-off before delivery.
• Leverage AI marketing tools to drive high-quality work and teach the team to do the same.
• Escalate thoughtfully and surface systemic issues to leadership; handle day-to-day team challenges.
• Model high standards; your client work sets the bar for the team.
• Participate in hiring and onboarding new AMs as the team evolves.
• Other duties as assigned.

Skills

Digital marketing

Client management

Coaching

AI tools

Tools

GoHighLevel

Job description

Wishpond Technologies is seeking an Associate Account Director for a 100% remote role. You will manage a VIP portfolio of ~12 clients, coach 2–3 Account Managers, and act as the QA gate for deliverables, using AI tools to enhance speed and quality.

You will guide campaign strategy, ensure client satisfaction, and shape growth toward an Account Director position within a fast-growing SaaS company serving SMBs in North America.