Remote Client Partnership Director

DEPT®; United States; Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Company holidays

Job summary

DEPT® is seeking an Account Director to lead a $3M-5M portfolio from a remote US base, ideally NYC. You will oversee multi‑discipline programs, manage senior client relationships, and drive business development within an agency setting.

In this role, you will guide delivery teams, align resources, and ensure projects land on time while maintaining quality. A strategic thinker with credible client leadership is essential.

Qualifications

• An experienced Director who is already operating at the top end of the level.
• Experience independently running a sizeable account or multiple workstreams.
• Confidence, credibility, and composure with clients, including comfort pushing back and handling difficult conversations.
• Comfort working with multiple client stakeholders within a complex organization.
• A strong commercial and operational grip on scopes, budgets, and resourcing.
• A people leader who has managed and developed a team.
• A proactive, low-ego approach, happy to be the engine of the account.

Responsibilities

• Serve as the key day-to-day client contact, building strong, trusted relationships with stakeholders across the account.
• Lead client meetings, including status calls, briefings, work presentations, and reviews, with confidence and clear direction.
• Manage the team across individual workstreams, setting priorities, keeping work moving, and ensuring quality stays high.
• Partner closely with Delivery to make sure projects are well planned, properly resourced, and land on time.
• Work with craft teams to brief clearly and deliver great work for clients.
• Own timelines and scope across workstreams, flagging risks early and managing changes with both the client and the team.

Job description

DEPT® is seeking an Account Director to lead a $3M-5M portfolio from a remote US base, ideally NYC. You will oversee multi‑discipline programs, manage senior client relationships, and drive business development within an agency setting.

In this role, you will guide delivery teams, align resources, and ensure projects land on time while maintaining quality. A strategic thinker with credible client leadership is essential.