Remote Assistant Regional Manager – Growth & Training

ClearCaptions LLC; Central City (CO); Teletrabalho; USD 72 000 - 75 000; Tempo integral

Resumo da oferta

ClearCaptions LLC seeks an Assistant Regional Manager to lead installation training and growth across the US. The role supervises Part Time Territory Training & Sales Managers, drives new revenue through referrals, and ensures exceptional customer service in assigned territories.

Based in the Eastern or Central Time Zone, you will manage recruitment, coaching, and performance, travel up to 50%, and report to the Regional Sales Manager in a fast-paced, flexible, collaborative culture.

Qualificações

• 1-2 years of experience managing and developing a team preferred (not required).
• 1-2 years of service sales and / or sales management experience.
• Strong technical skills, along with an understanding of the Internet, firewalls, routers, modems, switches, and hubs. Prior installation experience is desirable.
• Must be able to demonstrate a minimum 1-2 years of consistently meeting quota.
• Must be able to travel extensively (up to 50%) within assigned region. Travel will also be to corporate and events nationally.
• A four-year college degree or equivalent experience preferred (not required).
• Respectful and outstanding leadership skills that motivate colleagues to focus their energy on achieving business goals.
• Ability to plan and manage at both strategic and tactical operational levels.
• Strong analytical, planning and budgeting skills. Ability to influence others.
• Excellent verbal and written communication skills, presentation, and problem-solving skills.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
• Willingness and ability to work flexible hours and travel (up to 50%); will include some overnight travel.
• Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams).

Responsabilidades

• Achieve assigned sales and service acquisition and retention quota objectives daily, weekly, monthly, and annually.
• Maintain territory sales staff by recruiting, selecting, orienting, training, and mentoring employees for success.
• Manage and ensure PT TTSM’s are following all policies and procedures for time punches and monitoring hours to ensure they average between 25-30 hours worked per week.
• Manage territory representative’s performance by coaching, taking action to improve performance; planning, monitoring, and evaluating results.
• Travel to PT TTSMs when needed for follow-up training
• Actively work with direct training/sales team to coach and train on accepting, qualifying, scheduling/moving new customer installations to maximize their time.
• Actively work with direct training/sales team to coach and train on growing users in their territory through customer referrals.
• Work with PT TTSM’s to ensure customers are validated and all compliance policies are followed.
• Manage the inventory of ClearCaptions products and ancillary equipment for the Territory.
• Coach PT TTSM’s on how to evaluate the customer’s communications needs and propose the appropriate ClearCaptions solution to satisfy those needs.
• Create and monitor the territories assigned to each PT TTSM
• Manage, administer, and report on Territory results and issues.
• Take an active talent management approach to onboard, mentor and inspire a diverse, highly engaged, and skilled team.
• Continually upgrade talent through timely talent management, development, succession planning and recruitment.

Conhecimentos

Team leadership

Sales leadership

Travel up to 50%

MS Office

Communication skills

MS Teams

Analytical skills

Budgeting

Formação académica

Bachelor's degree

Ferramentas

Salesforce

MS Teams

MS Office

Descrição da oferta de emprego

ClearCaptions LLC seeks an Assistant Regional Manager to lead installation training and growth across the US. The role supervises Part Time Territory Training & Sales Managers, drives new revenue through referrals, and ensures exceptional customer service in assigned territories.

Based in the Eastern or Central Time Zone, you will manage recruitment, coaching, and performance, travel up to 50%, and report to the Regional Sales Manager in a fast-paced, flexible, collaborative culture.