Remote AR Collections & Cash Flow Specialist

JobScore, Inc.; Glastonbury (CT); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Finalsite is seeking a Collections & AR Specialist to own end-to-end accounts receivable, from outreach and posting payments to dispute resolution. This role requires a detail-oriented, solution-first mindset and the ability to drive process improvements.

100% remote within the United States, you will use NetSuite and AR tools, collaborate with Sales and Finance, and ensure accurate DSO reporting. Candidates should have 5+ years AR experience and strong communication skills.

Qualifications

• 5+ years of accounts receivable, collections, or related finance role required.
• Understanding of full AR cycle and downstream impact on business required.
• Experience with NetSuite or comparable ERP and AR/case management tool preferred.
• Proficiency with vendor portals is a plus.
• Extremely detail-oriented with ability to manage high volumes of work accurately.

Responsibilities

• Manage AR aging proactively and flag accounts for collections review with context and recommendations.
• Post customer deposits daily and reconcile cash applications.
• Serve as first point of contact for inbound AR inquiries and resolve billing questions and disputes end-to-end.
• Maintain records in NetSuite and AR tooling to ensure accurate DSO and reporting for leadership.
• Upload invoices into portals and complete vendor packets accurately and on time.
• Assist customers with credit card payments in a professional and accurate manner.
• Coordinate with Sales and Finance to remove blockers and drive dispute resolution.
• Drive resolution on escalations blocking payments and ensure they are fully cleared.
• Analyze AR aging and collections reports to monitor status and anticipate issues.
• Own assigned responsibilities end-to-end and participate in ad hoc finance projects.

Skills

AR collections

Detail-oriented

Communication skills

Self-directed

Tools

NetSuite

AR/case management tool

Job description

Finalsite is seeking a Collections & AR Specialist to own end-to-end accounts receivable, from outreach and posting payments to dispute resolution. This role requires a detail-oriented, solution-first mindset and the ability to drive process improvements.

100% remote within the United States, you will use NetSuite and AR tools, collaborate with Sales and Finance, and ensure accurate DSO reporting. Candidates should have 5+ years AR experience and strong communication skills.