Remote AR Specialist: AI-Driven Collections

Clark National Accounts, LLC.; Lititz (Lancaster County); Ibrido; USD 42.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

Bonus Opportunities

Accident Insurance

Critical Illness Insurance

Adoption Assistance

Descrizione del lavoro

Clark National Accounts is growing its Accounts Receivable team and seeking an AR Specialist to manage collections, resolve payment issues, and strengthen customer relationships.

You will partner with customers and internal teams to drive AR improvements, reduce aging, and support AI-powered enhancements in our receivables operations. This role suits professionals with AR or credit experience who enjoy problem-solving and contributing to a modern, technology-enabled organization.

Competenze

• 1-3 years of accounts receivable, collections, or related finance experience preferred.
• Experience supporting AR transformation, process improvement, and AI-driven solutions is highly desirable.
• Hands-on experience managing customer portfolios and resolving disputes.

Mansioni

• Manage collection tasks for overdue invoices and determine best recovery actions.
• Establish and update customer records.
• Reconcile customer accounts to ensure accurate payment application and billing.
• Negotiate and formalize payment plans with customers as necessary.
• Partner with divisional leaders to coordinate collection procedures and drive process enhancements.
• Provide timely and professional responses to customer inquiries.
• Maintain and distribute reporting tools for management and insights.
• Advocate, initiate, and respond to legal measures for accounts as required, including bankruptcy cases.

Conoscenze

Accounts receivable

Collections

Customer relations

Excel

Power BI

Communication

Strumenti

Power BI

Microsoft Office

CRM software

Descrizione del lavoro

Clark National Accounts is growing its Accounts Receivable team and seeking an AR Specialist to manage collections, resolve payment issues, and strengthen customer relationships.

You will partner with customers and internal teams to drive AR improvements, reduce aging, and support AI-powered enhancements in our receivables operations. This role suits professionals with AR or credit experience who enjoy problem-solving and contributing to a modern, technology-enabled organization.