Remote AR Resolution & Denial Specialist

Connections Health Solutions; Colorado; Remote; USD 50,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Voluntary Life insurance

Health Savings Account

Flexible Spending Accounts

Generous PTO

Holidays

Employee Assistance Program

401k enrollment after 90 days

Job summary

Connections Health Solutions is seeking an Accounts Resolution Specialist to support crisis-care behavioral health services in a fully remote, full-time role. You will handle insurance billing, follow-ups and denials, leveraging WAYSTAR and Avatar to optimize collections and ensure accurate documentation.

A background in physician/facility billing and remote work is preferred. Responsibilities include diverse daily account follow-ups, denial resolution, and timely responses to payer

Qualifications

• 2 years of insurance claims follow-up.
• 2 years of claim denial management.
• 5 years of experience within a physician and/or facility business office.
• 1 year of experience working in a remote environment.
• Bachelor’s degree in health care or related field.
• 5 years of experience with physician and/or facility billing/auditing within a behavioral health environment.

Responsibilities

• Follows up on required daily accounts based on leadership assignments to reduce the A/R.
• Performs timely and accurate validation of denied claims and determines appropriate denial resolution, including using WAYSTAR to submit appeal letters and payer‑required documentation.
• Prioritizes work to increase efficiency in the collections process.
• Documents action taken toward account resolution within Avatar and WAYSTAR using standardized note format.
• Assists billing with determining the proper disposition of or composing replies to incoming mail and other correspondence.

Skills

Insurance billing

Claim denial management

Physician/facility billing

Remote work experience

Behavioral health billing

Education

High School diploma or GED

Bachelor’s degree in health care or related field

Job description

Connections Health Solutions is seeking an Accounts Resolution Specialist to support crisis-care behavioral health services in a fully remote, full-time role. You will handle insurance billing, follow-ups and denials, leveraging WAYSTAR and Avatar to optimize collections and ensure accurate documentation.

A background in physician/facility billing and remote work is preferred. Responsibilities include diverse daily account follow-ups, denial resolution, and timely responses to payer