Remote AR Coordinator – Billing & Revenue Ops

Access TeleCare, LLC; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

100% Remote Work

Health benefits

PTO and wellness days

Job summary

Access TeleCare, LLC, the nation's largest provider of acute specialty telemedicine, seeks an Accounts Receivable Coordinator for a 100% remote role in the United States. Manage end-to-end billing, import data into NetSuite, generate invoices, and resolve disputes with strong analytical, Excel, and CRM skills.

Responsibilities include reviewing billing data in Salesforce, maintaining AR aging, coordinating with internal teams, and supporting month-end close. Travel is occasional.

Qualifications

• High school diploma or equivalent required.
• Associate degree or some college coursework in Accounting, Finance, or related field preferred, but not required.
• 2-4 years of accounts receivable, billing, revenue operations, or related field preferred.

Responsibilities

• Own assigned customer AR from billing preparation through payment and resolution.
• Review, analyze, validate, and manipulate billing data in Salesforce to ensure accurate invoicing.
• Import billing information into NetSuite and generate customer invoices.
• Prepare and securely distribute invoices and required supporting documentation according to customer requirements.
• Serve as the primary Revenue contact for customer billing questions and disputes, researching issues and coordinating resolution with internal teams.
• Research and process approved credits, rebills, and billing adjustments while maintaining appropriate supporting documentation.
• Monitor AR aging, perform collection follow-up, document payment status and commitments, and elevate significantly aged or high-risk balances.
• Maintain accurate customer account records, billing documentation, dispute status, and collection notes.
• Partner with Revenue Systems, Cash Applications & Collections, Accounting, Client Services, Sales, Legal, FP&A, Operations, and other teams to resolve billing and payment issues.
• Support month-end close, reconciliations, audits, system testing, cross-training, and process improvement initiatives as needed.
• Other duties as assigned.

Skills

Analytical thinking

Data management

Customer service

Organizational skills

Time management

Education

Associate degree or some college in Accounting

Tools

Salesforce

NetSuite

Excel

Job description

Access TeleCare, LLC, the nation's largest provider of acute specialty telemedicine, seeks an Accounts Receivable Coordinator for a 100% remote role in the United States. Manage end-to-end billing, import data into NetSuite, generate invoices, and resolve disputes with strong analytical, Excel, and CRM skills.

Responsibilities include reviewing billing data in Salesforce, maintaining AR aging, coordinating with internal teams, and supporting month-end close. Travel is occasional.