Remote AR & Collections Supervisor

Vesta; California; Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

401k

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Vesta is seeking a hands-on Accounts Receivable & Collections Supervisor to lead day-to-day billing and collections for our U.S.-based operations, reporting to the Senior Accounting Operations Manager. You will oversee offshore Billing and Collections/AR, own cash collection, billing accuracy, and AR reconciliations through month-end close.

The role requires 4+ years in AR/billing, 1–2+ years in supervision, strong Excel/Sheets skills, and experience with QuickBooks Online, Salesforce, and

Qualifications

• 4+ years of progressive Accounts Receivable, Billing, Order-to-Cash, or related accounting experience
• 1–2+ years in a supervisory or team lead role within AR, billing, or collections
• Strong working knowledge of AR aging, collections, invoicing, cash application, credits, refunds, and reconciliations
• Experience supporting month-end close and reconciling customer subledgers to the general ledger
• Experience handling difficult or high-value collections and interpreting contracts and payment terms
• Strong Excel or Google Sheets skills, plus strong organization, judgment, and follow-through in a remote environment

Responsibilities

• Own the AR portfolio and daily collection strategy across current and past-due balances, prioritizing by dollar value, age, and risk
• Ensure every material past-due account has a clear owner, next action, and expected resolution date. Personally handle large, sensitive, or disputed balances
• Partner with Sales and Operations to resolve disputes, contract questions, and other barriers to payment, and elevate accounts for outside collections or legal action when needed
• Ensure invoices are generated accurately and on time in accordance with signed contracts and approved terms
• Own recurring rental billing, including start dates, increases, prorations, move-outs, and contract-specific exceptions
• Oversee credits, refunds, security deposits, and billing adjustments
• Ensure ACH, wire, check, and credit card payments are applied accurately and on time, and resolve unapplied or unidentified cash quickly
• Own AR reconciliations across QuickBooks Online, Salesforce, Upflow, and the general ledger, clearing issues throughout the month rather than at close
• Complete AR aging review, account cleanup, and close deliverables on schedule
• Directly supervise and coach offshore Billing and Collections/AR team members as their primary onshore point of contact
• Set clear expectations, deadlines, and escalation paths across time zones, and hold the team accountable for outcomes, not just activity
• Build repeatable SOPs and review controls so the team can operate independently
• Prepare weekly AR and billing reporting covering DSO, aging, cash collected, and at‑risk balances, with commentary on key changes
• Strengthen AR and billing controls, and use Upflow, automation, and AI-supported workflows to make the team more efficient
• Support integration of acquired businesses into standard billing, collections, and reconciliation processes

Skills

Accounts Receivable

Billing

Excel / Sheets

Remote work

Tools

QuickBooks Online

Salesforce

Upflow

Job description

Vesta is seeking a hands-on Accounts Receivable & Collections Supervisor to lead day-to-day billing and collections for our U.S.-based operations, reporting to the Senior Accounting Operations Manager. You will oversee offshore Billing and Collections/AR, own cash collection, billing accuracy, and AR reconciliations through month-end close.

The role requires 4+ years in AR/billing, 1–2+ years in supervision, strong Excel/Sheets skills, and experience with QuickBooks Online, Salesforce, and