Strategic AR & Collections Lead

Financeroles; United States; Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

401k

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Vesta Home is seeking a hands-on Accounts Receivable & Collections Supervisor to lead the day-to-day billing and collections for a multi-market operation. You will own cash collection, billing accuracy, and reconciliations through month-end close, coaching the offshore team while engaging directly with customers on significant past-due balances.

Reporting to the Senior Accounting Operations Manager, you will measure success by cash collected, aging reductions, and clean reconciliations, while

Qualifications

• 4+ years of progressive Accounts Receivable, Billing, Order-to-Cash, or related accounting experience.
• 1–2+ years in a supervisory or team lead role within AR, billing, or collections.
• Strong working knowledge of AR aging, collections, invoicing, cash application, credits, refunds, and reconciliations.
• Experience supporting month-end close and reconciling customer subledgers to the general ledger.
• Experience handling difficult or high-value collections and interpreting contracts and payment terms.
• Strong Excel or Google Sheets skills, plus strong organization, judgment, and follow-through in a remote environment.

Responsibilities

• Own the AR portfolio and daily collection strategy across current and past-due balances, prioritizing by dollar value, age, and risk.
• Ensure every material past-due account has a clear owner, next action, and expected resolution date.
• Personally handle large, sensitive, or disputed balances.
• Partner with Sales and Operations to resolve disputes, contract questions, and other barriers to payment, and elevate accounts for outside collections or legal action when needed.
• Ensure invoices are generated accurately and on time in accordance with signed contracts and approved terms.
• Own recurring rental billing, including start dates, increases, prorations, move-outs, and contract-specific exceptions.
• Oversee credits, refunds, security deposits, and billing adjustments.
• Ensure ACH, wire, check, and credit card payments are applied accurately and on time, and resolve unapplied or unidentified cash quickly.
• Own AR reconciliations across QuickBooks Online, Salesforce, Upflow, and the general ledger, clearing issues throughout the month rather than at close.
• Complete AR aging review, account cleanup, and close deliverables on schedule.
• Directly supervise and coach offshore Billing and Collections/AR team members as their primary onshore point of contact.
• Set clear expectations, deadlines, and escalation paths across time zones, and hold the team accountable for outcomes, not just activity.
• Build repeatable SOPs and review controls so the team can operate independently.
• Prepare weekly AR and billing reporting covering DSO, aging, cash collected, and at-risk balances, with commentary on key changes.
• Strengthen AR and billing controls, and use Upflow, automation, and AI-supported workflows to make the team more efficient.
• Support integration of acquired businesses into standard billing, collections, and reconciliation processes.

Skills

AR experience

Billing experience

Team leadership

Excel

Tools

QuickBooks Online

Salesforce

Upflow

Job description

Vesta Home is seeking a hands-on Accounts Receivable & Collections Supervisor to lead the day-to-day billing and collections for a multi-market operation. You will own cash collection, billing accuracy, and reconciliations through month-end close, coaching the offshore team while engaging directly with customers on significant past-due balances.

Reporting to the Senior Accounting Operations Manager, you will measure success by cash collected, aging reductions, and clean reconciliations, while