Remote SaaS AR & Collections Manager

AssetWatch, Inc.

Northern (KY)

Hybrid

USD 92,000 - 114,000

Full time

14 days+

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Benefits offered by this job

Stock options

Retirement plan match

Make an impact

Dynamic team

Unlimited PTO

Job summary

AssetWatch, Inc. is seeking an AR & Collections Manager to own the end-to-end AR lifecycle in a high-volume SaaS environment. You will lead a team, design collections cadences, and drive DSO reduction while partnering with Sales, Billing, and Customer Success.

The role requires 7+ years in AR/collections, strong analytical skills, and experience with NetSuite and Salesforce. Remote-first with global collaboration across the US and Canada; compensation includes equity and benefits.

Qualifications

Bachelor’s degree in Accounting, Finance, or Business; advanced degree or CPA/ CCP a plus.
7+ years AR and collections experience, with at least 3 years managing an AR/collections team.
Proven track record of driving DSO reduction and improving collection rates in SaaS or subscription businesses.
Hands-on experience across the full AR lifecycle: collections, disputes, cash application, credit management, and month-end close.
Experience designing collection goals, dunning strategies, and team performance frameworks.
Experience leading check-to-ACH or electronic payment migration initiatives (preferred).
Proficiency with NetSuite AR module; familiarity with YayPay, Kolleno, or Tesorio a strong plus.
Salesforce familiarity; Salesforce-Netsuite integration advantageous.
Strong AR analytics—DSO, CEI, aging, bad debt reserve methodology, and payment trend analysis.
Experience managing offshore or distributed team members.
Excellent communication and negotiation skills with customers, Sales, and executives.
High sense of urgency, organizational skills, and multitasking in a fast-paced environment.

Responsibilities

Own the AR collections lifecycle from invoice delivery to payment collection, disputes, and escalation.
Design and refine automated dunning sequences and outreach protocols.
Set and monitor collection goals including DSO targets and aging milestones.
Reduce DSO through disciplined processes and proactive account management.
Monitor AR aging daily/weekly and address high-risk accounts.
Develop credit policy, payment terms, and write-off thresholds.
Oversee disputes and billing discrepancies with Billing & Revenue teams.
Build strong customer relationships to encourage timely payments.
Collaborate with Sales and Customer Success on at-risk accounts and renewals.
Lead and coach AR/collections team to meet targets.