Remote Appointment Setter — Outbound Sales & Lead Gen

D2B; United States; Remote; USD 11,000 - 15,000; Full time

Benefits offered by this job

100% remote role — work from home

Paid local holidays aligned with UK/UK

Training and professional growth

Work with UK team

Long-term engagement

Job summary

D2B is seeking a proactive Appointment Setter to drive outbound prospecting, lead generation, and appointment scheduling targeting schools, nurseries, and childcare providers. You will build a strong sales pipeline, qualify leads, and hand off booked appointments to the on-the-ground sales team for closure.

The role emphasizes ownership of prospecting activities, high-volume outreach, and meeting daily targets.

Qualifications

• Previous experience in appointment setting, outbound sales, telemarketing, lead generation, or business development is preferred.
• Experience engaging business decision-makers through telephone-based outreach.
• Experience targeting schools, nurseries, childcare providers, education organizations, or similar sectors is highly desirable.
• Demonstrated ability to generate leads, book qualified appointments, and meet performance targets.
• Familiarity with CRM systems, lead tracking tools, and sales engagement platforms.
• Strong research skills and the ability to identify relevant organizations and decision-makers.
• Good written and spoken English, with a clear, professional, and neutral accent that is easy for the target audience to understand.
• Comfortable making a high volume of outbound calls and handling rejection professionally.
• Ability to work independently, manage time effectively, and maintain consistent productivity.
• Availability to work in alignment with the company’s required business hours and target market time zone.

Responsibilities

• Outbound Prospecting & Lead Generation: conduct outbound calls and emails to identify and engage prospective clients.
• Proactively reach out to schools, nurseries, childcare centers, and other education or childcare providers.
• Research prospective organizations to identify key decision-makers, including school owners, nursery managers, directors, and administrators.
• Introduce the company’s products or services, communicate their value proposition, and generate interest among potential clients.
• Build and maintain a consistent pipeline of qualified prospects for the sales team.
• Take ownership of daily prospecting activities and consistently work toward agreed outreach and lead generation targets.
• Appointment Setting & Qualification: schedule appointments, calls, or meetings between prospects and the sales team.
• Assess prospect suitability, interest, needs, and readiness before arranging appointments.
• Gather relevant information about each prospect to help the sales team prepare for follow-up conversations.
• Confirm scheduled appointments and conduct follow-ups to minimize cancellations and no-shows.
• Ensure appointments meet agreed qualification criteria and provide clear, accurate handover notes to the sales team.
• Coordinate appointment schedules based on prospect availability and the sales team’s requirements.
• Relationship Building & Follow-Up: establish rapport with prospects through professional, friendly, and persuasive communication.
• Build relationships with key decision-makers and maintain regular contact with prospects who may not be ready to engage immediately.
• Follow up on previous outreach attempts, unanswered calls, and interested prospects to maximize conversion opportunities.
• Maintain a professional and consistent approach when handling objections, questions, and requests for additional information.
• Nurture leads over time and identify opportunities to move prospects further along the sales pipeline.
• Sales Pipeline & CRM Management: maintain accurate and up-to-date records of calls, emails, prospect details, outcomes, follow-up activities, and appointments.
• Use the company’s CRM or lead management system to track prospect interactions and monitor pipeline progress.
• Categorize leads based on qualification, interest level, and next steps.
• Ensure all appointments and prospect handovers are properly documented.
• Provide regular updates on outreach activity, lead quality, appointment conversion rates, and pipeline performance.
• Identify trends, challenges, and opportunities to improve prospecting effectiveness.
• Target Achievement & Performance Improvement: meet agreed daily, weekly, and monthly targets for outbound calls, prospect engagement, qualified leads, and booked appointments.
• Monitor performance against key metrics and take proactive steps to improve results.
• Test and refine outreach messaging, call scripts, and follow-up approaches to improve engagement and conversion rates.
• Share feedback from prospects with the sales and management teams to help improve sales strategies and messaging.
• Demonstrate accountability for results and continuously seek ways to improve productivity and appointment quality.
• Collaboration with the Sales Team: work closely with the on-the-ground sales team to align prospecting activities with business priorities and target markets.
• Provide clear handovers, including prospect background, key contacts, identified needs, and previous interactions.
• Coordinate appointment schedules and communicate any changes or relevant updates promptly.
• Gather feedback from the sales team on appointment quality and conversion outcomes.
• Refine lead qualification criteria and targeting strategies based on sales team feedback and results.

Skills

Telephone skills

Work ethic

Communication

Relationship building

Resilience

Results orientation

Organization

Attention to detail

Ownership

Adaptability

Professionalism

Tools

CRM systems

Lead tracking tools

Sales engagement platforms

Job description

D2B is seeking a proactive Appointment Setter to drive outbound prospecting, lead generation, and appointment scheduling targeting schools, nurseries, and childcare providers. You will build a strong sales pipeline, qualify leads, and hand off booked appointments to the on-the-ground sales team for closure.

The role emphasizes ownership of prospecting activities, high-volume outreach, and meeting daily targets.