Remote Appointment Setter: Lead Qual & Scheduling

Simera; San Francisco (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Simera is seeking a proactive Appointment Setter to connect with potential customers, qualify leads, and schedule appointments for the sales team. The role involves outbound calls, emails, and social media outreach to generate qualified meetings, with a focus on timely follow-ups and effective objection handling.

You will record activities in the CRM, manage calendars, and collaborate with the sales team to ensure smooth handoffs.

Qualifications

• Previous experience in appointment setting, telemarketing, inside sales, outbound sales, lead generation, or customer service.
• Experience making outbound calls and communicating with prospective customers.
• Ability to qualify leads and schedule appointments consistently.
• Ability to work toward daily and monthly performance targets.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a remote sales team.
• Reliable internet connection and a suitable setup for remote work.
• Professional, proactive, and target-oriented attitude.
• English proficiency is required if the position involves communicating with English-speaking prospects.

Responsibilities

• Contact potential customers through outbound calls, email, social media, and other communication channels.
• Introduce the company, products, or services to prospective customers in a professional and engaging manner.
• Qualify leads by identifying customer needs, requirements, interest, and potential fit.
• Schedule qualified appointments, meetings, consultations, or demonstrations for the sales team.
• Confirm scheduled appointments and follow up with prospects to reduce no-shows.
• Maintain consistent follow-up with prospects who are not immediately ready to schedule.
• Handle basic questions and objections while maintaining a positive and professional approach.
• Accurately record prospect information, conversations, appointments, and follow-up activities in the CRM.
• Manage calendars and coordinate appointment times between prospects and sales representatives.
• Meet daily, weekly, and monthly appointment-setting and activity targets.
• Collaborate with the sales team to ensure qualified leads are properly transferred and followed up.
• Provide feedback regarding prospect responses, objections, and common customer needs.

Skills

Verbal communication

Written communication

Interpersonal skills

Phone presence

Lead qualification

Objection handling

Follow-up

Organization

Time management

CRM usage

Remote work

Tools

CRM systems

Calendars

Email

Phone systems

Digital tools

Job description

Simera is seeking a proactive Appointment Setter to connect with potential customers, qualify leads, and schedule appointments for the sales team. The role involves outbound calls, emails, and social media outreach to generate qualified meetings, with a focus on timely follow-ups and effective objection handling.

You will record activities in the CRM, manage calendars, and collaborate with the sales team to ensure smooth handoffs.