Appointment Setter

eTrepid; Mechanicsville (MD); On-site; USD 30,000 - 45,000; Full time

Job summary

eTrepid, located in Mechanicsville, Maryland, is seeking an Appointment Setter to assist the Marketing and Sales Departments in generating and scheduling appointments. The candidate should excel in verbal communication and have a strong interest in sales.

Responsibilities include gathering contact information, meeting quotas, and navigating a CRM system. A high school diploma is required, and customer service experience is preferred.

Qualifications

• Strong interest in pursuing a sales career with the ability to meet and exceed goals.
• Professional and courteous demeanor.
• Self-motivated and creative thinker.

Responsibilities

• Generate qualified leads primarily through calling campaigns.
• Schedule qualified appointments for the sales team.
• Provide data and quantitative analysis on lead quality.

Skills

Strong verbal communication skills

Customer service experience

Sales experience

Ability to build rapport with clients

Time management skills

Education

High school diploma or equivalent

Job description

Job Description

The Appointment Setter will work with the Marketing and Sales Departments to generate appointments with leads and prospects, as well as work to schedule reviews with the current client base.

Key Responsibilities:

• Get information, such as contact details and signatures, from potential leads and clients for follow‑up
• Confidently answer questions and rebuff excuses to meet objectives
• Consistently meet daily and weekly quotas
• Reach out to prospects identified through lead‑generation activities
• Generate qualified leads primarily through calling campaigns
• Gather intelligence about the accounts you are assigned to input into CRM
• Schedule qualified appointments for the sales team
• Understand how to navigate a CRM system to gain insights and record activity
• Provide data and quantitative analysis on lead quality to help improve lead acquisition
• Participate in marketing and lead‑generation email campaigns
• Distribute marketing materials and set appointments to/for interested customers
• Provide the proper feedback to the Sales Manager in a timely fashion
• Accurately keep records on customer information
• Develop your sales skills and learn the optimal sales process
• Perform other duties or responsibilities as required

Qualifications

Eligibility Requirements:

• Salesexperience is a big plus, but not required.
• High school diploma or equivalent
• Desire to be successful
• Prior customer service experience preferred
• Professional and courteous demeanor
• Excellent verbal communication skills is a must, as is the ability to build rapport with clients
• Previous experience in cold calling, sales, customer service, or other related fields
• Strong interest in pursuing a sales career with the ability to meet and exceed goals and expectations
• Strong and proven online research skills
• Self‑motivated and creative thinker with the drive to learn, grow and succeed.
• Ability to consistently produce reliable results on time.
• Highly motivated and detail‑oriented individual who thrives in a startup team environment
• A strong communicator and have a knack for being quick on your feet
• Excellent communication skills including eloquence, active listening and interpersonal skills
• Ability to learn about multiple products and sell without being aggressive
• Ability to work within a team and independently as needed
• Excellent time management skills to fulfill quotas within a specific period

Additional Information

• Must be a United States Citizen to Apply
• EOE Principles Only.

Job Location