Appointment Setter

Greater Houston Counseling Services; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation package

Flexible remote work environment

Paid training and professional development

Job summary

Greater Houston Counseling Services is looking for a motivated Appointment Setter to join their team in Houston, Texas. This key position supports business growth by engaging new clients and scheduling appointments for the sales team.

The ideal candidate will have excellent communication skills and previous experience in customer service or sales support. The role offers a competitive compensation package and a flexible remote work environment.

Qualifications

• Previous experience in appointment setting, customer service, or lead generation preferred.
• Strong problem-solving skills and a professional demeanor.
• Self-motivated and capable of working independently in a remote environment.

Responsibilities

• Initiate outbound calls, emails, and follow-up communications.
• Qualify leads by gathering relevant information.
• Schedule and coordinate appointments for the sales team.
• Maintain accurate records of all interactions in the CRM system.

Skills

Communication skills

Organizational abilities

Customer-focused approach

Interpersonal skills

CRM proficiency

Education

High school diploma or equivalent

Additional education

Tools

CRM systems

Microsoft Office Suite

Online communication tools

Job description

Position Overview

We are seeking a professional, motivated, and results-oriented Appointment Setter to join our growing team. The Appointment Setter plays a critical role in supporting business growth by engaging prospective clients, identifying qualified opportunities, and scheduling appointments for the sales and management teams. This position requires excellent communication skills, strong organizational abilities, and a customer-focused approach.

Key Responsibilities

• Initiate outbound calls, emails, and follow-up communications with prospective clients.
• Qualify leads by gathering relevant information and assessing client needs.
• Schedule and coordinate appointments, consultations, and meetings for the sales team.
• Maintain accurate records of all interactions and appointments within the company’s CRM system.
• Follow up with prospective clients to confirm appointments and maximize attendance rates.
• Build and maintain positive relationships with potential customers through professional communication.
• Meet or exceed daily, weekly, and monthly appointment-setting goals.
• Collaborate with internal departments to ensure a seamless customer experience.
• Provide timely updates regarding lead status, appointment outcomes, and customer feedback.

Qualifications

• High school diploma or equivalent; additional education is a plus.
• Previous experience in appointment setting, customer service, sales support, call center operations, or lead generation preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Proficiency with CRM systems, Microsoft Office Suite, and online communication tools.
• Ability to manage multiple tasks while maintaining attention to detail.
• Self-motivated, organized, and capable of working independently in a remote environment.
• Strong problem-solving skills and a professional demeanor.

Preferred Skills

• Experience with outbound calling and lead qualification.
• Ability to confidently engage with prospective customers and decision-makers.
• Strong time management and follow-up skills.
• Goal-oriented mindset with a commitment to achieving performance targets.

Benefits

• Competitive compensation package.
• Flexible remote work environment.
• Paid training and professional development opportunities.
• Career advancement opportunities within the organization.
• Supportive and collaborative team culture.

Why Join Us?

This is an excellent opportunity for individuals who enjoy connecting with people, building relationships, and contributing to business growth. As an Appointment Setter, you will play a key role in helping clients access valuable services while developing your professional communication and sales skills.