Remote API Solutions Analyst II — Drive Seamless Integrations

CSAA; South Carolina; Remote; USD 50,000 - 66,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Remote-friendly / Flexible Workplace

Job summary

CSAA Insurance Group (CSAA IG) is hiring an API IT Solutions Analyst II - Remote to design, document, and govern enterprise API solutions across sales, service, and claims channels. You will work with BRMs, BSAs, PMs, and developers to translate business needs into robust technical requirements and documentation.

The role supports a remote-first environment across the United States, with collaboration across multiple IT and business teams.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• 3–5 years of system documentation experience and/or technical writing.
• Ability to create non-functional requirements and translate business requirements into non-functional requirements.
• Solid understanding of development, quality assurance and integration methodologies.

Responsibilities

• Collaborate with BRM/BRMC, BSA and PM to capture business needs and translate into technical requirements.
• Coordinate with project managers to ensure timelines and milestones are met.
• Develop and maintain SOPs to ensure consistency and efficiency.
• Create and maintain documentation including technical requirements, design, user stories, and acceptance criteria.
• Assist with UAT and training materials for system changes.
• Extract, analyze, and interpret data to support business decisions and project outcomes.

Skills

System documentation

Technical writing

Non-functional requirements

API knowledge

Education

Bachelor's degree in Computer Science or Information Systems

Job description

CSAA Insurance Group (CSAA IG) is hiring an API IT Solutions Analyst II - Remote to design, document, and govern enterprise API solutions across sales, service, and claims channels. You will work with BRMs, BSAs, PMs, and developers to translate business needs into robust technical requirements and documentation.

The role supports a remote-first environment across the United States, with collaboration across multiple IT and business teams.