Remote AI Workflow Architect: Enterprise Systems Design

CSAA Insurance Group; Yorktown (VA); Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Annual bonus up to 12% of eligible pay

401(k) with company match

Remote-friendly / remote-first culture

Flexible Workplace

Job summary

CSAA Insurance Group seeks an AI Workflow and Systems Design Lead (Remote) to redefine complex workflows and create AI-ready systems of work. This senior contributor partners with business and tech teams to translate needs into implementation-ready designs, advancing enterprise systems design practices.

You will lead discovery, map future-state workflows, and articulate how AI integrates with people, processes, and technology while ensuring governance and trust.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Deep experience in systems thinking, service design, and workflow design.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design across multiple teams.
• Partner with business leaders to translate goals into actionable workflow designs.
• Design end-to-end systems of work connecting front-stage and backstage components.
• Define human + AI collaboration models and decision points.
• Decompose workflows into tasks, decisions, context, data, and tools for AI design.
• Create implementation-ready design artifacts and reusable patterns.
• Ensure designs balance business value with operational realities.

Skills

Systems thinking

Service design

Workflow design

AI fluency

Human-in-the-loop design

Business value articulation

Education

Bachelor's degree or equivalent practical experience

Job description

CSAA Insurance Group seeks an AI Workflow and Systems Design Lead (Remote) to redefine complex workflows and create AI-ready systems of work. This senior contributor partners with business and tech teams to translate needs into implementation-ready designs, advancing enterprise systems design practices.

You will lead discovery, map future-state workflows, and articulate how AI integrates with people, processes, and technology while ensuring governance and trust.