Remote AI Voice Engineer – GenAI & LLMs

NaviHealth; Boston (MA); Remote; USD 92,000 - 164,000; Full time

Job summary

Optum is hiring to redefine patient experience through cutting-edge conversational AI. You will design, develop, and deploy AI-powered voice solutions, integrating LLMs to enhance intent recognition and routing across cloud-based services.

This role offers telecommuting flexibility within the United States and an emphasis on responsible AI, collaboration, and innovation. Join a team leveraging Bedrock tools and diverse LLM providers to deliver impactful healthcare solutions.

Qualifications

• Bachelor's degree in a relevant field.
• 3+ years of programming and SDLC experience.
• 2+ years of web service API development.
• 2+ years experience in TypeScript/JavaScript and/or Python.
• 1+ year building applications that utilize LLMs or generative AI.

Responsibilities

• Design, develop, and deploy AI-powered voice solutions.
• Integrate and fine-tune various Large Language Models (LLMs).
• Architect and maintain scalable cloud-based services and APIs.
• Use enterprise-approved AI tools to streamline workflows and automate tasks.
• Collaborate with cross-functional teams to translate requirements for generative AI agents.
• Evaluate trends in conversational AI and LLM technologies.
• Monitor and optimize the performance of voice bots.

Skills

Programming

Web API Development

TypeScript/JavaScript

Python

LLMs

Education

Bachelor's degree

Job description

Optum is hiring to redefine patient experience through cutting-edge conversational AI. You will design, develop, and deploy AI-powered voice solutions, integrating LLMs to enhance intent recognition and routing across cloud-based services.

This role offers telecommuting flexibility within the United States and an emphasis on responsible AI, collaboration, and innovation. Join a team leveraging Bedrock tools and diverse LLM providers to deliver impactful healthcare solutions.