Senior AI/ML Platform Operations Engineer - Remote

CSAA; Town of Florida (NY); Remote; USD 105,000 - 141,000; Full time

Job summary

CSAA Insurance Group is seeking a Software Engineer III – AI/ML Platform Operations for a remote role in the United States. You will lead reliability and support for enterprise AI/data platforms, ensuring stability, scalability, observability, governance, and readiness of AI/ML solutions powering critical business capabilities.

The role emphasizes AI platform operations, automation, deployment support, and continuous improvement, collaborating across Data Engineering, Data Science, Architecture,

Qualifications

• 3+ years of progressive experience in software engineering, platform engineering, cloud operations, MLOps, DevOps, or related technical disciplines.
• Bachelor's degree or equivalent practical experience.
• Experience supporting production cloud-based applications and services in AWS environments.
• Strong experience with software engineering and automation using Python/Java/JavaScript/TypeScript/Node.js.

Responsibilities

• Provide technical leadership for AI/ML platforms including Palantir Foundry, AWS Bedrock, Amazon SageMaker, and related cloud-native technologies.
• Ensure platform reliability, scalability, performance, security, and operational readiness for production AI workloads.
• Support deployment, monitoring, maintenance, and lifecycle management of AI/ML solutions and Generative AI services.
• Establish operational standards, SLOs, and platform governance practices.
• Design and implement automation, monitoring, observability, and operational tooling to improve platform reliability and efficiency.

Skills

Python

Java

JavaScript/TypeScript

Node.js

CI/CD

Jenkins

Maven

GitHub Actions

AWS

Observability

Incident response

Leadership

Education

Bachelor's degree in Computer Science, Engineering, Information Technology, or related field

Tools

Jenkins

Maven

GitHub Actions

Job description

CSAA Insurance Group is seeking a Software Engineer III – AI/ML Platform Operations for a remote role in the United States. You will lead reliability and support for enterprise AI/data platforms, ensuring stability, scalability, observability, governance, and readiness of AI/ML solutions powering critical business capabilities.

The role emphasizes AI platform operations, automation, deployment support, and continuous improvement, collaborating across Data Engineering, Data Science, Architecture,