Remote AI Growth & Account Manager

Jobicy; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

ElevenLabs seeks an experienced Account Manager to own the commercial relationship for a portfolio of mid‑market accounts in a remote‑first US setting. You will drive retention, renewals, and expansion across the ElevenLabs product suite, advising on API integrations and SDKs to deliver measurable value for customers.

The role emphasizes high agency and cross‑functional collaboration with product and engineering teams to align technical capabilities with business outcomes and revenue growth.

Qualifications

• 3–5 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products.
• Able to own revenue outcomes end to end: quota, renewals, and expansion.
• Segment accounts by expansion potential and land business cases with economic buyers.
• Hold technical conversations with developers/engineers and earn trust with API integrations and SDKs.
• Use product data to monitor health signals and identify growth opportunities.

Responsibilities

• Own the full commercial relationship for 50–100 mid‑market accounts.
• Drive net revenue retention and cross‑sell across ElevenLabs product suite.
• Lead renewals end‑to‑end and build scalable account management motions.
• Partner closely with high‑growth customers to unlock value and expansion potential.

Skills

Account Management

Customer Success

SaaS

Commercial acumen

Relationship building

Tools

APIs

SDKs

Job description

ElevenLabs seeks an experienced Account Manager to own the commercial relationship for a portfolio of mid‑market accounts in a remote‑first US setting. You will drive retention, renewals, and expansion across the ElevenLabs product suite, advising on API integrations and SDKs to deliver measurable value for customers.

The role emphasizes high agency and cross‑functional collaboration with product and engineering teams to align technical capabilities with business outcomes and revenue growth.