Remote AI Account Partner — Mid-Market Growth

Bazeta; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

OTE with base 70/30 split

Discretionary stipend

Co-working stipend

Job summary

ElevenLabs is hiring an Account Manager for the mid-market segment in the United States. You will own the full commercial relationship across 50–100 accounts, driving value, renewals, and expansion across AI-native product offerings.

The role emphasizes high autonomy, with a focus on building scalable processes and deep partner relationships. You’ll engage with founders and engineering teams, leveraging APIs and SDKs to align product capabilities with business outcomes.

Qualifications

• 3–5 years of Account Management or Customer Success in B2B SaaS, Developer Tools, or AI/ML products.

Responsibilities

• Own a book of 50–100 mid-market accounts and drive value, expansion, and renewals.
• Build systems, playbooks, and motions to scale outcomes across the book.
• Advise on integration and product usage with customers to align technical and commercial goals.
• Own net revenue retention (NRR) and lead cross-sell across ElevenLabs product suite.

Skills

Account Management

Renewals

Upsell/Expansion

Technical conversations

AI concepts familiarity

Tools

APIs

SDKs

Job description

ElevenLabs is hiring an Account Manager for the mid-market segment in the United States. You will own the full commercial relationship across 50–100 accounts, driving value, renewals, and expansion across AI-native product offerings.

The role emphasizes high autonomy, with a focus on building scalable processes and deep partner relationships. You’ll engage with founders and engineering teams, leveraging APIs and SDKs to align product capabilities with business outcomes.