Remote AI Adoption Leader | Change Management & Training

Ladders; United States; Remote; USD 130,000 - 180,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through'

Daily Pay access

Job summary

Ladders is seeking an AI Transformation professional to lead change management and adoption for technology releases across account teams and field operations. You will partner with stakeholders to drive rollout, training, and user enablement while removing blockers and translating feedback into improvements that strengthen execution.

You will design tailored change-management materials for each account, monitor adoption metrics, and support pilots through broader rollout, ensuring tools are

Qualifications

• 5-7 years of experience in change management, technology adoption, or digital transformation roles.
• Demonstrated experience in operations and technology operationalization.
• Strong communication and facilitation skills for engaging diverse teams.
• Experience designing and delivering training and enablement programs.
• Proven ability to collect, synthesize, and act on user feedback.
• Analytical mindset with experience tracking adoption metrics.
• Self-starter with strong organizational skills to manage multiple accounts.

Responsibilities

• Serve as the primary contact for adoption and change management during release cycles.
• Lead hands-on training and enablement sessions for account teams.
• Develop and monitor scripts for adoption and measure impact.
• Design tailored change-management materials specific to each account.
• Identify adoption blockers and elevate issues with actionable recommendations.
• Support account teams in transitioning from pilot to broader rollout.
• Collect usability and adoption feedback from control account teams.

Skills

Change management

Technology adoption

Training delivery

Stakeholder engagement

Adoption metrics

Operations experience

Job description

Ladders is seeking an AI Transformation professional to lead change management and adoption for technology releases across account teams and field operations. You will partner with stakeholders to drive rollout, training, and user enablement while removing blockers and translating feedback into improvements that strengthen execution.

You will design tailored change-management materials for each account, monitor adoption metrics, and support pilots through broader rollout, ensuring tools are