AI-Driven Corporate Account Manager Lead

ElevenLabs; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

ElevenLabs is seeking a Corporate Account Manager Lead to steer a high‑velocity post‑sales team across a large, fast‑moving book of accounts. You will balance people leadership with strategic direction, ensuring measurable value and rapid revenue growth through renewals, expansions, and cross‑sells.

The role emphasizes embedding AI agents into workflows, building scalable playbooks, and representing customer needs in leadership decisions. Remote‑first in the U.S.

Qualifications

• 5+ years in Account Management, Sales, Customer Success, or post‑sales roles within SaaS.
• 2+ years of direct people leadership experience managing AMs/CSMs.
• Deep AI fluency: using AI tools in daily workflow and leading adoption.
• Strong analytical and operational skills with data-driven decision making.
• Bonus: Hands-on with ElevenLabs, Salesforce, Gong, Lemlist, Sigma and improving data quality.

Responsibilities

• Lead, coach, and develop a high‑performing Corporate Account Management team, owning team quota performance, retention, expansion, and cross sell goals across a high‑volume book of business.
• Drive revenue outcomes as a core mandate - building a team culture where expansions and cross‑sells are owned with the same rigor as any quota‑carrying sales function.
• Design and implement repeatable, scalable playbooks for renewals, expansion, and adoption across hundreds of accounts.
• Embed AI agents and automation into AM workflows by default to handle growing volume without headcount growth.
• Champion AI fluency across the team: set expectations, build capability, and drive adoption of AI‑powered approaches.
• Set strategic direction for the Corporate segment staffing and structure as the business scales, collaborating with RevOps, Finance, and CX leadership.
• Represent the voice of the customer in leadership discussions, influencing roadmap and tooling.

Skills

Account Management

Sales

Customer Success

Post-sales

Leadership

Tools

ElevenLabs

Salesforce

Gong

Lemlist

Sigma

Job description

ElevenLabs is seeking a Corporate Account Manager Lead to steer a high‑velocity post‑sales team across a large, fast‑moving book of accounts. You will balance people leadership with strategic direction, ensuring measurable value and rapid revenue growth through renewals, expansions, and cross‑sells.

The role emphasizes embedding AI agents into workflows, building scalable playbooks, and representing customer needs in leadership decisions. Remote‑first in the U.S.