Remote Agile Business Analyst & Process Improvement
DEFINITI LLC
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Job summary
Definiti LLC is a remote-first national retirement services company seeking a Business/Process Improvement Analyst to drive cross-functional process enhancements within an Agile Scrum team. You will translate business needs into user stories, model current and future processes, and partner with engineers and QA to ensure successful delivery.
The role emphasizes strong analytical and communication skills, collaboration, and the ability to optimize workflows while reducing errors.
Qualifications
- Bachelor's degree in business, CS, or related field.
- CBAP or PMI-PBA, Lean Six Sigma Green/Black Belt preferred.
- 4+ years of business analysis or process improvement experience.
- Experience with gap analyses, cost-benefit analyses, and process maturation.
- SQL familiarity is a plus.
- Exposure to Microsoft Azure, .NET, or enterprise software environments is beneficial.
- Experience with AI-driven process automation or RPA is a plus.
Responsibilities
- Elicit, analyze, and document business requirements from stakeholders; translate requirements into user stories, process maps, and functional specifications for the development team
- Facilitate Agile ceremonies including sprint planning, backlog grooming, and retrospectives; partner with the development team to ensure requirements are understood and properly scoped
- Model and document current-state (as-is) and future-state (to-be) business processes using BPMN and swim lane diagrams
- Collaborate closely with Software Engineers and QA Testers on the same project team to ensure seamless handoff between requirements, development, and testing phases
- Maintain and prioritize the product backlog; work with product owners to define acceptance criteria and ensure user stories are ready for development
- Conduct root cause analysis and process audits; recommend and implement process improvements that enhance efficiency, reduce errors, and improve the end-user experience
- Develop and maintain process documentation, SOPs, training materials, and business rule repositories to support knowledge continuity
- Support UAT coordination, working alongside QA Testers to validate that delivered solutions meet business requirements
- Facilitate stakeholder meetings, working sessions, and demos; communicate project status, risks, and changes clearly to both technical and non-technical audiences
- Identify and elevate risks or issues that may impact project delivery; propose mitigation strategies in collaboration with project leadership
- Stay current on industry trends, process improvement methodologies (Lean, Six Sigma), and relevant technology advancements
Skills
Education
Tools
Job description
Definiti LLC is a remote-first national retirement services company seeking a Business/Process Improvement Analyst to drive cross-functional process enhancements within an Agile Scrum team. You will translate business needs into user stories, model current and future processes, and partner with engineers and QA to ensure successful delivery.
The role emphasizes strong analytical and communication skills, collaboration, and the ability to optimize workflows while reducing errors.
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