Remote Admissions Coordinator — Substance Use & Behavioral Health

Adolescent Wellness Academy; Florida; Remote; USD 42,000 - 62,000; Full time

Job summary

Principles Recovery Center seeks an experienced Admissions Coordinator to manage inquiries, coordinate intakes, and guide adults seeking SUD and co-occurring mental health treatment through the admissions process. Fully remote, Monday-Friday 10 AM-6 PM ET.

This role requires strong follow-through, compassionate communication, and the ability to independently manage a remote admissions pipeline, while collaborating with clinical and operations teams to meet census goals and ensure HIPAA-compliant

Qualifications

• Experience in SUD admissions or behavioral health intake.
• Knowledge of PHP/IOP levels of care.
• Experience with admissions pipelines, lead management, and client follow-up.
• Strong phone communication, organization, and independent remote work skills.
• Proficiency with CRM/EMR systems.
• Preferred: bilingual English/Spanish.

Responsibilities

• Manage inbound admissions calls, inquiries, and referrals.
• Conduct initial screenings and coordinate intake documentation.
• Educate prospective clients and families on PHP/IOP treatment options.
• Coordinate assessments, admission dates, and intake logistics.
• Maintain consistent lead follow-up and support admissions conversion.
• Track admissions activity, referrals, and client records in CRM/EMR systems.
• Collaborate with clinical and operations teams to support census goals.
• Maintain accurate, HIPAA-compliant documentation.

Skills

SUD admissions

Behavioral health intake

CRM/EMR systems

Lead management

Bilingual English/Spanish

Job description

Principles Recovery Center seeks an experienced Admissions Coordinator to manage inquiries, coordinate intakes, and guide adults seeking SUD and co-occurring mental health treatment through the admissions process. Fully remote, Monday-Friday 10 AM-6 PM ET.

This role requires strong follow-through, compassionate communication, and the ability to independently manage a remote admissions pipeline, while collaborating with clinical and operations teams to meet census goals and ensure HIPAA-compliant