Remote Administrative Assistant - Medicaid ILM Coordinator

FALL CREEK FARM & NURSERY; Austin (TX); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Telework eligible

Job summary

The Administrative Assistant IV position with the Texas Health and Human Services Commission is based in Austin and supports the Interest List Management unit. The role involves intake processing, coordination of services, and complex problem solving within Medicaid waiver programs.

Bilingual Spanish is a plus and independence with initiative is expected. This full-time role requires strong MS Office skills, ability to handle high volumes, and adherence to program requirements.

Qualifications

• High School Diploma or GED required.
• Experience with Health and Human Services waiver services; or experience with children or adults with disabilities.
• Experience handling a high volume of assignments in a short period of time.
• Experience operating a personal computer and Microsoft software.

Responsibilities

• Attends work on a regular and predictable schedule per agency policy.
• Maintains and performs data entry in CSIL and HEART systems.
• Answers toll-free intake line and educates about services; provides referrals.
• Performs interest list releases and tracks responses; follows up for timely replies.
• Coordinates sharing forms and documents between units and staff.

Skills

Excel spreadsheets

Data entry

Spanish language (bonus)

Communication skills

Microsoft Office

Education

High School Diploma or GED

Tools

TIERS

HEART

Job description

The Administrative Assistant IV position with the Texas Health and Human Services Commission is based in Austin and supports the Interest List Management unit. The role involves intake processing, coordination of services, and complex problem solving within Medicaid waiver programs.

Bilingual Spanish is a plus and independence with initiative is expected. This full-time role requires strong MS Office skills, ability to handle high volumes, and adherence to program requirements.