Remote Administrative Assistant III – Records & Civil Rights

FALL CREEK FARM & NURSERY; Austin (TX); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement

Job summary

Health & Human Services Commission (HHSC) is seeking an Administrative Assistant III in Austin, TX. The role supports the Civil Rights Office by processing mail, faxes, emails, and calls, and assisting with records management and reporting.

The position requires handling confidential information with discretion, delivering customer service, and maintaining filing systems, with opportunities for telework as approved by management.

Qualifications

• Applicants must have a high school diploma or GED.
• At least one year of work experience handling confidential records.
• At least one year of work experience maintaining electronic records.
• Preferred applicants will have at least one year of experience with Health and Human Services programs.

Responsibilities

• Monitor the main CRO mailboxes daily and route inquiries.
• Provide professional customer service to agency staff, clients, and the public.
• Assist with record keeping and filing, ensuring confidentiality.
• Prepare and submit regular reports of work performed to the Records Manager.
• Assist in data entry of case information and other RMT activities.

Skills

Customer service

Record keeping

Office software

Communication

Multitasking

Independent work

Education

High school diploma or GED

Tools

Word processing

Excel

Email/Calendaring

Job description

Health & Human Services Commission (HHSC) is seeking an Administrative Assistant III in Austin, TX. The role supports the Civil Rights Office by processing mail, faxes, emails, and calls, and assisting with records management and reporting.

The position requires handling confidential information with discretion, delivering customer service, and maintaining filing systems, with opportunities for telework as approved by management.