Remote Account Specialist – Auto Refinish

2350 Axalta Coating Systems; Florida; Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Axalta Coating Systems seeks an Account Specialist to manage key customer relationships in the Gulf coast Florida region. The role emphasizes delivering on business agreements, growing product and service adoption, and coordinating with internal teams to support customers. The position requires 3–5 years in Automotive Refinish, strong communication, and the ability to travel up to 50%.

A bachelor’s degree is preferred and local visits are expected in the Tampa/St. Petersburg area.

Qualifications

• An experienced sales professional with Automotive Refinish background and a strong track of successful customer support.
• Bachelor’s degree and/or at least 3–5 years of Automotive Refinish industry experience.
• Strong knowledge of the collision repair, commercial transportation and industrial business environment as well as distribution fundamentals.
• Working knowledge Axalta’s core product lines and repair shop business fundamentals.
• Ability to identify customer needs and responds quickly to effectively resolve problems using a collaborative approach.
• Self‑disciplined and able to perform effectively in unstructured and autonomous conditions.

Responsibilities

• Acts as primary point of contact for identified customers and builds strong, collaborative relationships.
• Understands key elements of the business agreement with each customer.
• Develops and executes account plans capturing the product, color and services needs of the customer.
• Understands and accurately communicates the values and benefits of Axalta product, color, and services.
• Understands and engages the appropriate resources to meet the unique needs of each customer.
• Maintains an organized communication approach with a regular customer call schedule and clearly documents customer interactions in SalesForce (SFDC).
• Follows‑up on issues in a timely manner and identifies and advises on process improvements to alleviate roadblocks facing the customer.
• Effectively prioritize tasks and contributes to regional team’s expected results for revenue, profitability, customer retention, and distributor management with a high sense of urgency.
• Provides support on standard operating procedures (SOP’s) and ensures customer is aware of education and support available through Axalta Training Classes and Local Performance Groups.
• Leads paint conversion efforts and solicits distribution resources to support the customer.
• Maintains accurate account information and contact data in SalesForce (SFDC).
• Utilizes appropriate technological resources (SharePoint, Salesforce, MSOffice, etc.) to further individual productivity and enhance communication with co‑workers and customers.

Skills

Automotive Refinish

Customer Relationship Management

Negotiation

Communication

Education

Bachelor’s degree

Tools

Salesforce

MS Office

Job description

Axalta Coating Systems seeks an Account Specialist to manage key customer relationships in the Gulf coast Florida region. The role emphasizes delivering on business agreements, growing product and service adoption, and coordinating with internal teams to support customers. The position requires 3–5 years in Automotive Refinish, strong communication, and the ability to travel up to 50%.

A bachelor’s degree is preferred and local visits are expected in the Tampa/St. Petersburg area.