Remote Account Manager, Verification Services

Compliance Holdings; Texas; Remote; USD 65,000 - 85,000; Full time

Job summary

Lumlighandle Lumelight is seeking an Account Manager, Verification Services, to manage client relationships, coordinate resources, and drive successful project delivery from kickoff to completion. This is a remote role within the continental United States.

The role requires 1–3 years in client services or account management, proficiency with MS Office and Teams, and the ability to juggle multiple priorities while delivering high-quality results for our clients.

Qualifications

• Education: High School Diploma, College preferred.
• Years of experience: 1–3 years in client services, account management, project coordination, or related fields. Experience in health benefits, insurance, healthcare, or professional services is preferred but not required.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and video conferencing.

Responsibilities

• Plan, coordinate, and track client projects to ensure timelines and quality standards.
• Gather, review, and process onboarding and implementation materials.
• Serve as the primary liaison between clients and Lumelight.
• Communicate with clients and representatives, provide status updates and project reports.
• Partner with Data Team to ensure accurate data collection and timely deliverables.
• Collaborate with cross-functional teams throughout the audit process for alignment and outcomes.
• Monitor project progress, identify risks, and communicate solutions.
• Ensure all deliverables are accurate and meet standards.
• Maintain project documentation and client records.
• Support continuous improvement to enhance client experience and efficiency.
• Perform other duties and special projects as assigned.

Skills

Customer service

Account management

Project coordination

Time management

Communication

Education

High School Diploma

College preferred

Tools

MS Suite

Teams

Video conferencing

Job description

Lumlighandle Lumelight is seeking an Account Manager, Verification Services, to manage client relationships, coordinate resources, and drive successful project delivery from kickoff to completion. This is a remote role within the continental United States.

The role requires 1–3 years in client services or account management, proficiency with MS Office and Teams, and the ability to juggle multiple priorities while delivering high-quality results for our clients.