Remote Account Manager, Verification Services

Compliance Holdings; Missouri; Remote; USD 65,000 - 95,000; Full time

Job summary

Lumelight is seeking an Account Manager, Verification Services to manage client relationships, coordinate resources, and oversee project timelines from kickoff to completion. This remote role serves continental United States clients and partners with the Operations Team to ensure high-quality deliverables.

You will coordinate onboarding and implementation, act as the primary client liaison, and drive continuous improvement in client experience and efficiency.

Qualifications

• 1–3 years in client services, account management, or related field.
• Experience in health benefits, insurance, healthcare, or professional services is preferred but not required.
• Proficiency with Microsoft Office and video conferencing.
• Strong problem-solving and organizational skills; able to manage multiple priorities.

Responsibilities

• Plan, coordinate, and track client projects to meet timelines and quality.
• Gather onboarding materials to support successful project execution.
• Serve as primary liaison between clients and Lumelight.
• Communicate status updates and deliver project reports.
• Collaborate with Data Team to ensure accurate data collection.
• Maintain project documentation and client records.

Skills

Relationship management

Time management

Communication skills

Problem solving

Multitasking

Education

High School Diploma

College preferred

Tools

Microsoft Office

Video conferencing

Job description

Lumelight is seeking an Account Manager, Verification Services to manage client relationships, coordinate resources, and oversee project timelines from kickoff to completion. This remote role serves continental United States clients and partners with the Operations Team to ensure high-quality deliverables.

You will coordinate onboarding and implementation, act as the primary client liaison, and drive continuous improvement in client experience and efficiency.