Remote Account Manager - Verification Services

Compliance Holdings; Pennsylvania; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

HSA & FSA

401(k) plan

Life & Disability Insurance

Paid Time Off

Job summary

Lumelight is seeking an Account Manager, Verification Services, to manage client relationships, coordinate resources, and ensure high-quality deliverables from kickoff to completion. This remote role requires collaboration with the Data Team and other departments to meet client goals.

Ideal candidates have 1–3 years in client services, strong MS Office skills, and a customer-focused mindset. This position is remote within the continental United States and offers growth opportunities.

Qualifications

• High School Diploma required; college preferred.
• 1–3 years in client services, account management, or related fields.
• Proficient with MS Office and video conferencing.
• Certifications not required.
• Experience in health benefits/healthcare is a plus but not required.

Responsibilities

• Plan, coordinate, and track client projects to meet timelines and quality standards.
• Gather onboarding materials to support successful delivery.
• Serve as liaison between clients and Lumelight to align goals and expectations.
• Communicate status updates and project reports to clients.
• Partner with Data Team to ensure accurate data collection and timely deliverables.
• Collaborate with cross-functional teams to ensure alignment and project success.
• Monitor progress, identify risks, and communicate solutions proactively.
• Ensure all deliverables are accurate and meet quality standards.
• Maintain project documentation and client records per processes.
• Support continuous improvement to enhance client experience and efficiency.
• Perform other duties as assigned.

Skills

Problem solving

Account management

Time management

Organizational skills

Written & verbal communication

Education

High School Diploma

College preferred

Tools

MS Office

Teams

Video conferencing

Job description

Lumelight is seeking an Account Manager, Verification Services, to manage client relationships, coordinate resources, and ensure high-quality deliverables from kickoff to completion. This remote role requires collaboration with the Data Team and other departments to meet client goals.

Ideal candidates have 1–3 years in client services, strong MS Office skills, and a customer-focused mindset. This position is remote within the continental United States and offers growth opportunities.