Remote Account Manager, Verification Services

Compliance Holdings; North Dakota; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

HSA/FSA options

Employee Assistance Program

Life & Disability Insurance

Job summary

Lumelight is seeking an Account Manager, Verification Services to support clients and partners, manage relationships, coordinate resources, and oversee project timelines from kickoff through delivery. This role is client-facing and remote within the continental United States.

You will work with the Operations and Data teams to ensure high-quality deliverables, maintain detailed project records, and contribute to process improvements while upholding service standards.

Qualifications

• 1–3 years in client services, account management, or project coordination.
• Experience in health benefits, insurance, healthcare, or professional services preferred.
• Proficiency with MS Office and video conferencing required.

Responsibilities

• Plan, coordinate, and track client projects to ensure milestones are met.
• Gather onboarding materials to support successful project delivery.
• Serve as primary liaison between clients and Lumelight.
• Facilitate meetings, provide status updates, and deliver reports.
• Collaborate with Data Team to ensure accurate data collection.
• Coordinate cross-functional teams to achieve project outcomes.
• Monitor progress, identify risks, and communicate solutions.
• Maintain detailed project documentation and client records.
• Support continuous improvement of client experience and efficiency.
• Perform other duties as assigned.

Skills

Client relationship management

Account management

Time management

Organizational skills

Relationship building

Education

High School Diploma

College degree preferred

Tools

Microsoft Office

Video conferencing

Job description

Lumelight is seeking an Account Manager, Verification Services to support clients and partners, manage relationships, coordinate resources, and oversee project timelines from kickoff through delivery. This role is client-facing and remote within the continental United States.

You will work with the Operations and Data teams to ensure high-quality deliverables, maintain detailed project records, and contribute to process improvements while upholding service standards.