Remote Account Manager, Verification Services

Compliance Holdings; Nevada; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Savings Account

Flexible Spending Account

Employee Assistance Program

Life and Disability Insurance

Job summary

Lumelight is seeking an Account Manager, Verification Services to manage client relationships, coordinate resources, oversee project timelines, and ensure high-quality deliverables from kickoff through completion. This remote role serves clients across the continental United States and collaborates with the Operations and Data teams.

Responsibilities include onboarding, status reporting, risk management, and continuous improvement to enhance client experience and operational efficiency.

Qualifications

• 1-3 years in client services or account management.
• Experience in health benefits or healthcare is a plus but not required.
• Strong organization and problem-solving skills.

Responsibilities

• Plan, coordinate, and track client projects to meet timelines and quality standards.
• Gather onboarding materials and support successful project delivery.
• Serve as the primary liaison between clients and Lumelight to align goals.
• Facilitate meetings, provide status updates, and deliver project reports.
• Collaborate with the Data Team to ensure accurate data collection and timely deliverables.
• Work with cross-functional teams to ensure audit process alignment and transparency.
• Monitor progress, identify risks, and communicate solutions proactively.
• Maintain detailed project records and client communications.
• Support continuous improvement of client experience and operations.
• Perform other duties and special projects as assigned.

Skills

Client relationship management

Project coordination

Microsoft Office proficiency

Communication skills

Education

High School Diploma

College preferred

Tools

Video conferencing

Job description

Lumelight is seeking an Account Manager, Verification Services to manage client relationships, coordinate resources, oversee project timelines, and ensure high-quality deliverables from kickoff through completion. This remote role serves clients across the continental United States and collaborates with the Operations and Data teams.

Responsibilities include onboarding, status reporting, risk management, and continuous improvement to enhance client experience and operational efficiency.