Remote Account Manager – Verification Services

Compliance Holdings; Louisiana; Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health Savings and Flexible Spending

Employee Assistance Program

Company-paid Life and Disability

Job summary

Lumelight is seeking an Account Manager, Verification Services to manage client relationships, coordinate resources, and oversee project timelines from kickoff to completion. This remote role within the continental United States focuses on delivering high-quality verification services for our clients and partners.

The ideal candidate will have 1–3 years in client services or account management, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• Education: High School Diploma; college preferred.
• 1–3 years in client services, account management, project coordination, customer support, or related fields.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and video conferencing.
• Demonstrated ability to deliver exceptional service to clients with complex needs while managing multiple priorities.
• Strong problem-solving, time management, and organizational skills.

Responsibilities

• Plan, coordinate, and track client projects and deliverables to ensure timelines, milestones, and quality standards.
• Gather, review, and process onboarding and implementation materials to support project execution.
• Serve as the primary liaison between clients and Lumelight, understanding goals and expectations.
• Communicate with clients by facilitating meetings, providing status updates, and delivering reports.
• Collaborate with the Data Team to ensure accurate data collection and timely deliverables.
• Work with cross-functional teams to ensure alignment and transparency throughout the audit process.
• Monitor progress, identify risks, and communicate solutions to maintain project success.
• Ensure all deliverables are accurate and meet quality standards.
• Maintain detailed project documentation and client records in line with processes.
• Support continuous improvement to enhance client experience and operational efficiency.

Skills

Account management

Customer service

Time management

Organizational skills

Relationship building

Problem solving

Education

High School Diploma

College preferred

Tools

Microsoft Office

Video conferencing

Job description

Lumelight is seeking an Account Manager, Verification Services to manage client relationships, coordinate resources, and oversee project timelines from kickoff to completion. This remote role within the continental United States focuses on delivering high-quality verification services for our clients and partners.

The ideal candidate will have 1–3 years in client services or account management, strong communication skills, and proficiency with Microsoft Office.