Remote Account Manager, Verification Services

Compliance Holdings; Nebraska; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Savings Account

Flexible Spending Account (FSA)

Employee Assistance Program

Life and Disability Insurance

Job summary

Lumelight is seeking an Account Manager, Verification Services. The candidate will manage client relationships, coordinate resources, oversee timelines, and ensure high-quality deliverables from kickoff through completion.

This remote role serves clients across the continental United States and collaborates with the Operations and Data teams to support successful project outcomes. You will communicate progress, manage multiple priorities, and identify opportunities to improve client experience

Qualifications

• 1-3 years of experience in client services, account management, project coordination, or related field.
• Experience in health benefits, insurance, healthcare, or professional services is preferred but not required.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and video conferencing.
• Demonstrated ability to deliver exceptional client service while managing multiple priorities.
• Strong problem-solving skills in a customer environment.
• Strong account management, time management and organizational abilities.
• Strong relationship-building skills with key stakeholders throughout the audit process.

Responsibilities

• Plan, coordinate, and track client projects to meet timelines and quality standards.
• Gather and process onboarding and implementation materials for successful delivery.
• Serve as primary liaison between clients and Lumelight to align goals and expectations.
• Communicate via meetings, updates, and reports to clients and stakeholders.
• Collaborate with Data Team to ensure accurate data collection and timely deliverables.
• Coordinate with cross-functional teams throughout the audit process for transparency and outcomes.
• Maintain detailed project documentation and client records per processes.

Skills

Account management

Project coordination

Customer service

Time management

Organizational skills

Education

High School Diploma

College preferred

Job description

Lumelight is seeking an Account Manager, Verification Services. The candidate will manage client relationships, coordinate resources, oversee timelines, and ensure high-quality deliverables from kickoff through completion.

This remote role serves clients across the continental United States and collaborates with the Operations and Data teams to support successful project outcomes. You will communicate progress, manage multiple priorities, and identify opportunities to improve client experience