Remote Account Manager, TMT: Growth & Retention

Ladders

United States

Remote

USD 100,000 - 120,000

Full time

40 hours ago

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Benefits offered by this job

Performance-based bonus

Equity options

Health and wellness benefits

Job summary

Ladders is seeking an Account Manager, TMT to join a client team in the Enterprise Technology space. You will manage and grow a portfolio of strategic accounts within technology, media, and telecommunications, partnering with internal sales teams and client stakeholders to strengthen relationships and protect recurring revenue.

The role requires a consultative approach, strong commercial judgment, and the ability to translate client needs into long-term value.

Qualifications

3+ years of experience in account management with a focus on retention and growth.
Proven ability to build and maintain relationships with Fortune 1000 clients.
Strong business acumen and understanding of SaaS best practices.
Exceptional communication skills for engaging with diverse stakeholders.
Demonstrated ability to exceed revenue goals and manage client accounts effectively.

Responsibilities

Maximize retention across the client portfolio.
Drive adoption of the company's solutions to uncover new business opportunities.
Identify and mitigate revenue risks to help prevent client churn.
Collaborate with Account Executives to explore growth opportunities.
Conduct regular business reviews with key stakeholders to assess needs and performance.
Engage proactively with clients through outreach and relevant materials.
Gather client feedback to inform product development and marketing strategies.