Remote Account Manager & Tech Support Specialist Bilingual

AMERIOKIOSK; United States; Remote; USD 7,600 - 10,000; Full time

Benefits offered by this job

On-call bonuses

Remote work

Weekly pay

Job summary

AmeriKiosks is seeking an Account Manager & Technical Support Specialist to serve as the primary contact for assigned clients, ensuring daily communication and guiding growth. You will provide basic technical support for our proprietary software and collaborate with internal teams to resolve issues.

This remote role requires Advanced English and a proactive, organized, tech-savvy individual with strong communication skills.

Qualifications

• Proven client-facing account management experience.
• Advanced English required.
• Remote work with flexible schedule and on-call duties.

Responsibilities

• Maintain daily communications with clients and lead recurring check-ins.
• Monitor account health and present performance reports.
• Provide first-level technical support and escalate complex issues.
• Identify upsell opportunities within existing accounts.

Education

Universidad

2 años de experiencia

Inglés

Tools

Monday

TeamViewer

Google Tools

Job description

AmeriKiosks is seeking an Account Manager & Technical Support Specialist to serve as the primary contact for assigned clients, ensuring daily communication and guiding growth. You will provide basic technical support for our proprietary software and collaborate with internal teams to resolve issues.

This remote role requires Advanced English and a proactive, organized, tech-savvy individual with strong communication skills.