Remote Account Manager — Public Library Software

Clarivate; United States; Remote; USD 84,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401k with match

Paid vacation

Sick time

Volunteer time

Discount programs

Job summary

Clarivate in the United States is seeking an experienced Account Manager for the Public Library Software Group – Innovative Team. You will build trusted library partnerships across the U.S., driving adoption of Polaris, Sierra, and Vega LX while delivering strategic account plans and outstanding service.

The role emphasizes relationship management, solution knowledge, and cross‑functional collaboration to empower libraries to transform their communities with innovative technology.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5 years of direct field sales experience.
• 5 years managing external client relationships within an enterprise software environment.

Responsibilities

• Establish and maintain a system of regular communication with clients to include phone calls and onsite visits
• Ensure knowledge of client’s product mix and how the solution is used by the client
• Create and execute account plans which include financial objectives for strategic accounts
• Ensure clients are aware of Innovative events, products and service offerings that would benefit the client
• Create consulting services opportunities and engaging other Innovative resources to achieve the customers’ goals
• Create call/visit reports to document findings and to communicate internally

Skills

Field sales

Client relationships

Account management

Emotional Intelligence

Education

Bachelor’s degree or equivalent

Tools

ILS

Job description

Clarivate in the United States is seeking an experienced Account Manager for the Public Library Software Group – Innovative Team. You will build trusted library partnerships across the U.S., driving adoption of Polaris, Sierra, and Vega LX while delivering strategic account plans and outstanding service.

The role emphasizes relationship management, solution knowledge, and cross‑functional collaboration to empower libraries to transform their communities with innovative technology.