Remote Account Manager: Territory Growth & Solutions

Northern Tool; United States; Remote; USD 63,039,000 - 71,635,000; Full time

Job summary

Northern Tool + Equipment is seeking an Account Manager to grow long-term customer relationships in a remote-capable role based in the United States. You will manage territory activity, qualify opportunities, and drive revenue growth while maintaining CRM discipline.

Responsibilities include consultative selling, collaboration with stores and care teams, and continuous improvement of sales processes. A 2+ year track record in B2B sales and strong customer focus are essential.

Qualifications

• High school diploma or equivalent experience. College degree or coursework preferred.
• 2+ years of sales (B2B preferred), account management, outbound customer outreach or relationship-building experience.
• Strong customer relationship, consultative selling, active listening and follow-through skills.
• Demonstrated ability to prospect, qualify opportunities, overcome objections and advance conversations.

Responsibilities

• Territory and Pipeline Management: Manage assigned territory activity and work leads to achieve sales, growth, productivity, customer engagement, and KPI goals.
• Customer Relationship Management: Build trust-based relationships through outreach and timely follow-up.
• Consultative Selling: Use discovery questions, product knowledge and business acumen to assess needs and recommend solutions.
• Sales Performance: Achieve targets by identifying opportunities, negotiating, and advancing through the sales process.
• CRM and Data Discipline: Maintain accurate CRM records and use CRM for engagement and forecasting.
• Product, Program and Market Knowledge: Promote products, services, offers, and programs.
• Collaboration and Communication: Inform supervisor of developments and coordinate with internal partners.
• Remote Work Effectiveness: Stay productive and responsive in a remote environment.
• Continuous Improvement: Review activity and KPIs with supervisor to improve results.

Skills

Sales experience

Account management

CRM proficiency

Consultative selling

Active listening

Relationship-building

Forecasting

Time management

Education

High school diploma

College degree preferred

Tools

CRM software

Job description

Northern Tool + Equipment is seeking an Account Manager to grow long-term customer relationships in a remote-capable role based in the United States. You will manage territory activity, qualify opportunities, and drive revenue growth while maintaining CRM discipline.

Responsibilities include consultative selling, collaboration with stores and care teams, and continuous improvement of sales processes. A 2+ year track record in B2B sales and strong customer focus are essential.