Remote Account Manager - Insurance (Construction)

Insurance Office of America; Newberry (SC); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, ensuring retention and supporting new business. This role entails coordinating day-to-day admin, resolving complex issues, and ensuring accuracy across policy administration, billing, and renewals.

The ideal candidate holds an active P&C license, 3–5 years in account management or 5+ years in insurance, and demonstrates strong analytical and customer service skills.

Qualifications

• 3–5 years of account management experience, or 5+ years in the insurance industry.
• Active property & casualty (P&C) licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.

Skills

Account management

Insurance brokerage

Customer service

MS Office

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, ensuring retention and supporting new business. This role entails coordinating day-to-day admin, resolving complex issues, and ensuring accuracy across policy administration, billing, and renewals.

The ideal candidate holds an active P&C license, 3–5 years in account management or 5+ years in insurance, and demonstrates strong analytical and customer service skills.