Remote Account Manager — Health Analytics & Claims

Compliance Holdings; Clayton (NM); Remote; USD 60,000 - 80,000; Full time

Job summary

Lumelight is seeking an Account Manager-Claims Reporting to serve as the primary contact for clients using our health insurance analytics platform. The role focuses on timely, accurate, and empathetic client support while ensuring HIPAA compliance and data security.

You will collaborate across teams to resolve inquiries, run reports, and lead system testing. Remote position within Lumelight-approved states; expected hours are Monday–Friday, 40 hours/week.

Qualifications

• 3+ years of administrative or client management experience, preferably healthcare/claims.
• Experience with employee benefits or self-funded health plans is a strong plus.
• Ability to review plan docs, audit findings, and administrator responses.

Responsibilities

• Resolve inquiries about Lumelight analytics platform for customers.
• Support stop loss tracking, plan financial tracking and projection, claim reporting, and chronic condition reporting.
• Pull and securely deliver Lumelight data for customer workflows.
• Lead software testing during scheduled and unscheduled releases.
• Facilitate communication for customers adding groups to Lumelight.
• QA newly implemented groups with customer data post-setup.
• Provide SME in analytics or health insurance knowledge.

Skills

Time management

CRM systems

Communication

Excel

Outlook

Lead meetings

Tools

SFDC

HubSpot

Zoho

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Job description

Lumelight is seeking an Account Manager-Claims Reporting to serve as the primary contact for clients using our health insurance analytics platform. The role focuses on timely, accurate, and empathetic client support while ensuring HIPAA compliance and data security.

You will collaborate across teams to resolve inquiries, run reports, and lead system testing. Remote position within Lumelight-approved states; expected hours are Monday–Friday, 40 hours/week.