Remote Account Manager - Health Analytics & Claims

Compliance Holdings; Athens (GA); Remote; USD 65,000 - 90,000; Full time

Job summary

Lumelight, LLC is seeking an Account Manager-Claims Reporting to serve as the main client contact for our health insurance analytics platform. You will ensure timely, accurate, and empathetic support for inquiries, while maintaining HIPAA compliance and data security.

Ideal candidates have strong communication, healthcare knowledge, and proficiency with Microsoft Office; experience with CRM systems is a plus. Remote work within approved Lumelight states is offered.

Qualifications

• Minimum 3 years of administrative or client management experience; healthcare preferred.
• Experience with health benefits or claims processing is a plus.
• Able to review client documents and audit responses.
• Strong time management and organizational skills.

Responsibilities

• Work with customers to resolve inquiries regarding Lumelight analytics platform.
• Support customer questions related to stop loss tracking, plan financial tracking and projection, claim reporting, and chronic condition reporting.
• Support customer workflows that require pulling and securely delivering Lumelight data.
• Lead software testing of Lumelight system through specified scenarios during releases.
• Lead projects - coordinating communication for customers adding groups to Lumelight.
• QA newly implemented groups by comparing customer data against Lumelight data post-setup.
• Provide SME to the team in analytics or health insurance knowledge.

Skills

Time management

Communication

Excel data validation

Outlook management

Meeting leadership

Relationship building

Tools

SFDC

HubSpot

Zoho

Job description

Lumelight, LLC is seeking an Account Manager-Claims Reporting to serve as the main client contact for our health insurance analytics platform. You will ensure timely, accurate, and empathetic support for inquiries, while maintaining HIPAA compliance and data security.

Ideal candidates have strong communication, healthcare knowledge, and proficiency with Microsoft Office; experience with CRM systems is a plus. Remote work within approved Lumelight states is offered.